Joel R. Gluch

8310 Ardmoor Dr.

Superior Twp, MI 48198

gluchj@umich.edu

616.813.9172

jrg-prod.com

 

University of Michigan-Dearborn                                                                                                         Dearborn, MI

Master’s Degree in Computer & Information Science                                            Expected Graduation April 2020

 

Grand Valley State University (GVSU)                                                                                                  Allendale, MI

Bachelor of Science in Computer Science                                                                                                   July 2003

 

 

Motivated and user-oriented, I enjoy problem solving of all kinds, but especially in development.  My diverse experience, including an enlistment in the U.S. Army and the past two years at University of Michigan, has instilled in me a team-focused attitude with a commitment to understanding user’s needs. My technical experience comes from extensive schooling, real-world projects, and personal development.

 

 

Programming

§  Created a 2-D scrolling action game based on Star Wars as a personal project. Developed in Python and utilizing the pygame module.

§  Created Steganography App, a native Android application that embeds hidden text into any image using the least significant bit algorithm, as a class project. Utilized Android SDk, Android Studio, Java and SQLite during its development.

§  Developed List.App, RESTful service with a mobile application client deployed to Android and iOS devices. It allows users to create, edit and share lists with other users. This personal project included development in React-Native, Expo, JSX, XML for the mobile app, and the REST API developed in Java using the Jersey framework and a MySQL database, and deployed as a servlet through Tomcat 9.

 

Web Development

§  Designed a Gaming Info Site, a PHP web app querying various APIs with both XML and JSON return formats

§  Created a HeartRate tracking Fitbit watch app that utilizes Google Cloud storage, Cloud Functions, App Engine, and BigQuery to analyze and store results. A user portal was developed to allow users to view results via HTML/CSS/JS front-end and Node.js.

 

Database

§  Created JMS, a multi-user content management system designed as a personal solution to help me keep track of my projects in an organized space. Utilized MongoDB for data storage and Express, Node and jQuery in development

§  Developed a data-driven online “store” application including the planning, normalizing, and implementing of a relational database in recent team-based course project.

§  Designed and delivered sales and commission accounting software for multi-state corporation resulting in 50% faster end of month processing

 

Additional Experience

§  Performed client/server programming with C sockets in advanced networking class developing a “Message of the Day” server and protocol

§  Wrote Hadoop map-reduce program utilizing AWS for advanced OS course

§  Experience during coursework and/or personal projects with Java, C, SQL, PHP, and Python

§  Currently on a team producing a Bulletin Board web app with Python/Django and Angular for a web development class

 

 

Desktop Support Specialist                                                                                                            May 2017-Current 

University of Michigan – Ann Arbor, MI

§  Front-line desktop support for all faculty and staff within the College of Literature, Science and Arts (LSA)

§  Responsible for troubleshooting hardware and software issues, as well as consulting and implementing specialized technology solutions for departments and labs

§  Administrator for LSA Active Directory services, Qualtrics, U-M Sponsorship, and Crashplan backup service

§  Member of the LSA IT working group to integrate Linux into Active Directory

 

Infantry Specialist (E-4), Paratrooper                                                                         December 2014-February 2017

United States Army 82nd Airborne Division - Fort Bragg, NC

§  Team Leader of 4-10 infantry soldiers specializing in strategic heavy weapon support

§  Oriented and trained new team members to company standards

§  Performed monthly evaluations and created development plans

Specialized Training: Completion of Combat Lifesaver Course, Level I Army Combatives Course, Special Operations Preparation Course, Infantry School, Airborne School, and Air Assault School

 

Store Manager/District IT Specialist                                                                                 July 2005-December 2014

Sprint Preferred Retailer (Universal Wireless) - Grandville, MI

§  Dual-role position as Store Manager and as IT Specialist for the West Michigan district

§  Installation and maintenance of computer and printer stations, local network and required software

§  Creation and maintenance of employee user accounts including company email, POS profile, and Sprint’s system portal

§  Development of service and administration software to improve efficiency within company

§  Provided IT support and troubleshooting for 8 store locations and corporate office

 

 

University of Michigan LSA IT

§  2019 HDI Analyst of the Year Finalist Motown District

§  2017 Customer Service Award

 

U.S. Army

§  AROC (Armorer Course) Certified

§  Team Leader Academy

§  Heavy Weapons Team Leader

§  Good Conduct Medal

 

 

§  Available upon request